TERMS AND CONDITIONS OF SERVICE Last Updated: December 10, 2025 1. ACCEPTANCE OF TERMS By accessing and using PropositoryAI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. 2. DESCRIPTION OF SERVICE PropositoryAI is a Software-as-a-Service (SaaS) platform that provides AI-powered proposal generation, management, and analytics tools. The Service allows users to create, manage, and share business proposals with clients. 3. USER ACCOUNTS AND REGISTRATION 3.1. Account Creation To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials. 3.2. Account Security You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security. 3.3. Account Eligibility You must be at least 18 years old to use the Service. By registering, you represent and warrant that you meet this age requirement. 4. SUBSCRIPTION AND PAYMENT 4.1. Subscription Plans The Service is offered on a subscription basis with different tiers (Starter, Professional, Agency) with varying features and usage limits. 4.2. Payment Terms - Subscription fees are billed in advance on a monthly or annual basis - All fees are non-refundable except as required by law - We reserve the right to change our pricing with 30 days' notice - Failed payments may result in suspension or termination of your account 4.3. Usage Limits Each subscription tier has specific usage limits (e.g., number of proposals per month). Exceeding these limits may require upgrading your subscription. 5. USER CONTENT AND DATA 5.1. Ownership You retain all ownership rights to content you create using the Service, including proposals, templates, and client information. 5.2. License to Use By using the Service, you grant us a limited, non-exclusive license to store, process, and display your content solely for the purpose of providing the Service. 5.3. Data Security We implement industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure and we cannot guarantee absolute security. 5.4. Data Retention We will retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete your data in accordance with our data retention policy. 6. AI-GENERATED CONTENT 6.1. AI Content Disclaimer The Service uses artificial intelligence to generate proposal content. AI-generated content is provided "as is" and may contain errors or inaccuracies. You are responsible for reviewing and editing all AI-generated content before use. 6.2. No Guarantee of Accuracy We do not guarantee the accuracy, completeness, or suitability of AI-generated content for your specific needs. You should verify all information before using it in business proposals. 7. PROHIBITED USES You agree not to use the Service to: - Violate any applicable laws or regulations - Infringe upon intellectual property rights - Transmit any harmful, offensive, or illegal content - Attempt to gain unauthorized access to the Service or other users' accounts - Use the Service to send spam or unsolicited communications - Reverse engineer, decompile, or disassemble any part of the Service - Use automated systems to access the Service without permission 8. INTELLECTUAL PROPERTY 8.1. Service Ownership The Service, including all software, designs, text, graphics, and other content, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. 8.2. Trademarks "PropositoryAI" and related marks are trademarks of the Service. You may not use these marks without our prior written permission. 9. PRIVACY Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information. 10. THIRD-PARTY SERVICES The Service may integrate with third-party services (e.g., Stripe for payments, Resend for emails). Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability or functionality of third-party services. 11. DISCLAIMER OF WARRANTIES THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 12. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. 13. INDEMNIFICATION You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights of another party. 14. TERMINATION 14.1. Termination by You You may cancel your subscription and delete your account at any time through your account settings. 14.2. Termination by Us We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for any other reason at our sole discretion. 14.3. Effect of Termination Upon termination, your right to use the Service will immediately cease. We may delete your account and data in accordance with our data retention policy. 15. MODIFICATIONS TO TERMS We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms. 16. GOVERNING LAW These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. 17. DISPUTE RESOLUTION Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. 18. SEVERABILITY If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. 19. ENTIRE AGREEMENT These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings. 20. CONTACT INFORMATION If you have any questions about these Terms, please contact us at: Email: legal@propository.ai Address: [Your Company Address] 21. ACKNOWLEDGMENT BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.